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Network Operations and Management Services:
Convergent Communications Network Operations and
Management Services provides both remotely delivered and customized suite of network
monitoring and management solutions for improving performance, availability and security
while minimizing the costs associated with operating the network infrastructure.
We combine our well-established Convergent Communications methods and processes with
powerful network management tools to offer monitoring, performance, problem, change,
configuration and security services for multivendor network devices that are IP-
addressable or Simple Network Management Protocol (SNMP) compliant.
As companies look to technologies such as firewalls, virtual private networking (VPN), IP
Telephony, Voice over IP (VoIP) and converged data/voice/video networks, Convergent
Communications can help deliver "on-demand" network management services in a
scalable manner with flexible pricing options as well as fully customized solutions
tailored to specific needs.
Many of our valued customers like NSE, AFL, Roltas, HPCL, Air India to name a few, are
being offered these services.
Services Overview:
Help desk services
Asset Management - Interface with vendors for AMC management
Regular performance optimisation - Network traffic analysis and management
Network Management Software services
Link maintenance through liasoning
Network uptime commitment as per the defined SLA
Service delivery reports
On site support through resident engineers
Network augmentation
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Convergent Communications (India) Pvt. Ltd. - Total Networking Solutions Company
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